If your Vacuum Cleaner keeps shutting off when you're vacuuming, then it's most likely 2 things. Replace the tank and power the Bissell Crosswave on again. Remove brush roll window by grabbing the pull tab and pulling upward, Take out brush roll by grabbing end tab and pulling up, Check for hair wrap and debris around brush rolland brush roll ends, Check the plastic drive gear, (where the brush roll is inserted into on the foot of the machine) remove hair/debriswrapped in this area, Reinstall brush rollby inserting end tab into side of the machine, Pressing down on brush rolltab until it clicks into place, Line up tabs on the front edges of the foot and then push window into place until it clicks. Remove the dirty water tank by pressing down on the recessed button on top of the tank. You may also need to remove hair and debris from the drive gear where the brush roll goes into the foot of the machine. Skip this step if your Bissell vacuum model does not feature a brush roll switch. Remove the tank, fill it with warm water and solution, and return the tank to the Crosswave. Remove the tank again and have a good look at it. Turn machine ON by pressingpower button & reclining, Remove brush roll window by grabbing pull tab and pulling upward, Hold brush roll tab and pull upward to remove brush, Check ends of brush roll for wrapped debris or hair, If brush roll doesn't spin freely, replacement brush roll is required > Order new brush roll >, Clean brush roll gear inside foot of machine, Remove all debris & wrapping from brush roll gear, Reinstall brush roll by insertinggray tipped end into right side of machine and then pressing down on colored tab until it clicks into place, Line up tabs onfront edges offoot and then push window into place until it clicks. Step 2 Make Sure You Install the Belt Properly. Is your Bissell vacuum refusing to charge? If youre having issues with charging, scroll up to read My Bissell Crosswave Wont Charge., Ensure that you are using the Bissell formula in the clean tank and press the power button on your crosswave. But if both of these common causes arent to blame, you might be dealing with a dead battery or a damaged power cord. Too long? You also have the option to opt-out of these cookies. Here is what the little switch may look like depending on your Bissell vacuum model: Fixing it is cheap and easy. You can email the site owner to let them know you were blocked. Once you receive the new belt, follow these steps: Step 4: Grab the new belt and attach one side to the motor shaft of your Bissell vacuum. If you still see this error, make sure the products WiFi settings are up to date. Bissell Carpet Cleaner Troubleshooting: Bissell Carpet Cleaner Is Leaving Clumps. If the brush still only turns a little, you should speak with a customer service agent or technician. If there is obvious leaking or cracking here, you should replace the part. If the machine doesnt turn on at all, scroll up to My Bissell Crosswave Wont Power On. If the machine turns on but then automatically shuts down, theres likely an issue with the brush. If they are damaged, discontinue use to have them repaired by a qualified technician. If there is still no power, place the machine back on the docking station. This post contains affiliate links, we may earn a commission at no additional costs to you. At BISSELL, the safety of our consumers is our top priority. Turn off the machine and remove it from the docking station. A slight pull is often enough to remove the plug from the outlet, resulting in an immediate power failure. If your devices power button is malfunctioning, you may be able to temporarily fix the vacuum cleaner by continuously depressing the power button. Make sure there are no available updates for the App. November 7, 2022. light vs shadow offline old version. Remove the brush roll window, then the brush. The Roller Brush Has Tangled Hairs 3. Just - Answered by a verified Small Appliance Technician . If there are any cracks or leaks, it is time to invest in a new tank. Do Bissell Vacuum Cleaner Brushes Wear Out? Belts also break with age, overuse or simply because they are faulty from the factory. Plugging your vacuum cleaner charger into a working outlet is the easiest potential solution to this problem. Fortunately, you can fix many of these issues quickly and easily. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. If your Bissell Crosswave has suction now, congratulations! 2004-2020 If your Bissell Crosswave wont suction, you wont be able to pick up dirty messes of any kind. If not, there may be a problem with the foot. The first thing that Bissell vacuum cleaner owners will want to try is depressing the on/off button or adjusting the power switch. If theres no suction, youll need to speak with a customer service representative. If there are none, reinstall the handle. This cookie is set by GDPR Cookie Consent plugin. If this has resolved the issue, youre ready to get rolling. Reinstall the brush and the brush window, then power on. On the left side of the brush, lift directly upward from the plastic to remove the brush. Remove the brush window. Amazon and the Amazon logo are trademarks of Amazon.com, Inc or its affiliates. Your vacuum wont charge if the charger is disconnected from the wall outlet or USB outlet. If the brush roll spins freely, the motors bearings aremost likely damaged.To solve the problem, replace the old motor with a new one. BISSELL Cordless Multi-Surface Wet Dry Vacuum Recall, Find your nearest BISSELL Service Center here. It may have warped due to a dirty filter. Give the tank a shake (to free the float switch), then fill it a quarter of the way up with warm water. Proceed as normal. A damaged vacuum hose, clogged motor air filter or bad suction motor can cause the vacuum cleaner to shut off during use. The Filter Is Clogged 6. If your Bissell Crosswave keeps saying the tank is full, follow these steps. 5. If the problem persists, move the machine and the phone closer to the homes WiFi router. Remove the water tank and the brush window, inspecting the foot at the bottom of the Bissell Crosswave. Some Bissell vacuums feature a light that changes from blue to red when debris gets stuck in the brush roll, so watch out for it. The ICONpet Cordless Vacuum is designed for pet homes by BISSELL's Pet Parent Engineers. . If there are no obvious signs of damage, place it back firmly in the Crosswave, pushing until you hear a click. However, if your vacuum cleaner is making excessive noise, whining, or producing foul odors, you might need to clean the vacuums rotating brush. If none of this has resolved your Bissell Crosswave problems, you may need to speak with a technician. When your Bissell vacuum cleaners power button stops working, you might assume that the issue is the power supply. Push firmly, waiting until you hear a satisfying click. If it does spin, clean the gears in the foot of the Crosswave to ensure theres no debris or other particulates that might keep the brush from turning. Dimensions (Overall): 45.25 Inches (H) x 12.56 Inches (W) x 14 Inches (D) Features: Carry Handle, Headlight, Pet Hair Pick Up, Easy-Empty Dirt Container, Built-In Extension Wand, On/Off Switch, Filter, Tangle-Free Brush Roll, Multi-Cyclonic, Automatic Height Adjustment, Detachable Canister, Brush On/Off Switch, Automatic Cord . Your Bissell vacuum brush may not spin due to the roller switch being turned off, lodged debris, a broken brush roll or belt, the wrong floor type settings being selected, the micro brush switch being broken, or the brush motor needing to be replaced. If not, try a new belt. However, a Bissell micro brush switch is so cheap that I would personally just try to replace it: If none of the above solutions worked, its possible that the brush roll motor has burned out. Step 1. Resetting a Bissell Crosswave max is a little more complicated. My model no.8910-413007c Bissell preheat pet shampooer won't release the solution.Blew - Answered by a verified Small Appliance Technician . If the device continues to run, youll want to carefully separate the battery compartment from the vacuum cleaners body. Replace roller assembly, insert tabs into notches and swing down. Step 6: Put the roller back in your vacuum. In most cases, reinstalling the handle and cleaning hair and debris in and around the brush roll should fix the issue. Pull any debris out of the brush roll. Best . There should not be any resistance when turning it with no belt on it. Escape will cancel and close the window. To check, examine the orange dirty water tank icon. If so, youre likely dealing with a charger or outlet problem. Wipe down the exterior. Now, look at the gear on the Bissell Crosswave. If either belt is broken, it is best to replace both belts at the same time and they are sold together making this process simple. Close the app and open it again. To view this video please enable JavaScript, and consider upgrading to a Replace your Crosswave back on the charging station. If this switch breaks, the brush roll will never activate regardless of the position of your vacuum. Now repair your product. Remove any debris or hard material that may be clogging the inside of the tube and empty it into a trash can. Hold the dirt container over a trash bin and press the release button to dump the debris. If your Bissell Crosswave wont power on, follow these steps. If the machine doesnt turn on at this point, scroll up to My Bissell Crosswave Wont Power On. If it turns on, keep reading. Ensure the machine is fully charged. If youve done it right, there should be a satisfying click. I turn on the motor. If either the gear or end of the brush roll is deformed, you may need to speak with a Bissell Customer Service Agent. Fortunately it was still under warranty so Bissell replaced the hand piece containing the battery. If there are no more red lights, keep reading. If the brush isnt turning, it could also be that you havent cleaned your Bissell Crosswave properly. You can do this by plugging the charger into a working outlet and observing any LED indication lights for status changes. Watch this video to see how you can replace a Bissell brush roll motor. its on a white label like this. This will remove the handle. web browser that If the issue persists, contact customer care. its on a white label like this. The first and most obvious issue that will lead to a Bissell Crosswave not charging is a damaged cord or plug. Thats the plastic part protecting your brush from the elements. Return to your Bissell Crosswave and put the tank in. If the machine turns off automatically again, unplug your machine and remove the nozzle. The most common cause is a blockage in the vacuum's hose or brush bar. Bissell are VERY reluctantly replacing the hand piece, even though it's only about 12 . Bissell Carpet Cleaner Is Not Spraying. If your Crosswave powers on and stops after a moment, it's often the case that there is a brush roll issue. Also,why does my bissell crosswave keep beeping? Make sure your Crosswave is actually not charging by leaving it alone on the charging station for several hours. You can know you are running out of battery charge when you see a flashing indicator go off. Step 2: Rotate the height adjustment knob on the foot of the vacuum. When a cordless Bissell vacuum cleaner refuses to turn off, its typically because the power button is malfunctioning. If it doesnt, replace it. If the outlet has power, keep your Crosswave unplugged and remove the handle. Look for it on the back of the bottle or can, near the bottom. You can then check and for blockages in both the hose, bin, and filter. When in this position, the brush will not rotate. If the vacuum cleaner belt is broken or stretched out, replace it. After tapping the filter clean simply reinsert the filter frame back into the Hoover base until it clicks. If it's low, charge it for a few hours and then try using the vacuum again. If problems persist, contact customer care. If either the brush roll or the drive gear is damaged and cannot spin properly, you need to order a replacement or contact Bissells consumer care team right here. It does not store any personal data. First, plug the machine in and select a cleaning mode. To troubleshoot this issue, plug the machine into a power outlet. Pull up on the front of the tab on top of the plastic window, then pull to your left when facing the Bissell Crosswave to remove the brush roll window totally. Why does my vacuum keep shutting off? If youre wondering, why is my bissell crosswave leaking dirty water, youre not alone. If nothing lights up, you might have a faulty charger on your hands. NORMAL? Bissell Carpet Cleaner Is Leaking. What does Damaged Carton mean . In cooperation with the Consumer Product Safety Commission, BISSELL is voluntarily recalling the BISSELL Cordless Multi-Surface Wet Dry Vacuum Models 2551, 2551W and 25519. A Bissell vacuum that wont turn on, stay on, or charge is likely struggling with power supply connection problems. To help you further, here are the videos for two different Bissell vacuum models: Behind the rear wheel of your Bissell, there is a micro switch that deactivates the brush roll when your vacuum is in the unlock position and activates it whenever you start vacuuming. Once you are finished, replace the power and batteries in your robotic vacuum cleaner and turn . my bissell vacuum keeps turning off. A multimeter is an affordable, handy device thatll help with this task. First, ensure you turn off the power button on the device. In some cases, your machine might be automatically shutting itself off due to an overfilled chamber. [5] 3. We use cookies to ensure that we give you the best experience on our website. Now turn the Bissell Crosswave on. CrossWave Cordless Max. Why Does My Bissell CrossWave Keep Shutting Off? If there is obvious cracking or leaking, replace the part. Test out the machine. Power on your machine. To fix these issues, youll want to contact a professional appliance technician or Bissells product support team. Look at the end of the plug, ensuring theres no damage. Lets quickly explore the best ways to troubleshoot this problem. If the outlet isnt working, test another outlet in the room, then another in another room. My ICONpet Cordless Vacuum Shuts Off After a Few Seconds | Support August 15, 2021 Leave a comment Contents hide 1 If the battery is fully charged and the machine shuts off after a few seconds > Go to No Power/Lights Flashing to determine steps to resolve 2 Was this answer helpful? . over the next 20 minutes, or so, we'll introduce you to this . A physical clog near the bottom air intake, Excess hair or debris caught along the rotating brush, A faulty charging cable or charging station. With the BISSELL Bolt you do not need to totally discharge the battery before charging. Bissell creates affordable, hard-working, and ingenious home vacuum cleaners. Recline your machine as this activates the rush roll. A reading below the listed volt output (the voltage listed on your charger) or a measurement of zero indicates a faulty charger. Clean the filter fully, removing all particles and rinsing with warm water. Cause 2 Drive Motor First, test the power switch for continuity to ensure that the motor is getting power. Still, sometimes the issue goes a little deeper. supports HTML5 video. Then, inspect the brush roll. First of all, if your Bissell Crosswave turns on for a moment then quickly shuts off, there may be a problem with the brush. This feature is not available right now. To check whether your Bissell vacuum belt is broken, do the following: If the belt needs replacing, check your Bissell vacuum manual to identify the exact name of your model, so you can order the correct belt for your vacuum. Vacuums often cause nuisance tripping with AFCI circuit breakers because they produce a small amount of sparking as they operate. At worst, you may need to purchase a replacement cordless vacuum if your current model refuses to charge. The Motor Is Overheated Is It Worth Repairing A Tineco Vacuum Cleaner? If you have attempted to pair your phone with the Bissell Crosswave Max but cant, follow these instructions. The most common culprits behind Bissell vacuum cleaner charging and powering problems are unplugged power cords, faulty outlets, blown fuses, and faulty charging cables. In the app, press the menu button on the top left and choose Account. Click on WiFi Settings and the Change WiFi button. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. And while an unplugged device is occasionally to blame, you might also be experiencing problems due to a damaged power button or faulty wiring. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. But cordless models can refuse to power down in some cases. First, you should empty the dirty water tank. On the handle, you should see a small circular area just above the white label. 4. You can also choose to replace a faulty vacuum charger or buy a replacement Bissell vacuum. This should be directly above the clean water tank. If the Crosswave still says the tank is full, unplug the machine again. This post was first published on 2021-05-01. Too long? There are several reasons why your Bissell vacuum cleaner might stop working. Youre ready to keep using your Bissell Crosswave. Replace the tank and power your machine on. Clean the brush roll regularly. Now return the brush roll window to its proper place. If you see none, you may need to reinstall the handle. Home Bissell My ICONpet Cordless Vacuum Shuts Off After a Few Seconds | Support, If the battery is fully charged and the machine shuts off after a few seconds > Go to, If the battery is fully charged and the machine shuts off after a few seconds > Go, Your email address will not be published. A Bissell vacuum cleaner that refuses to turn on, turn off, or charge is relatively easy to troubleshoot and fix. If not, you should be in the clear! However, if the problem is the charging station, you can purchase a replacement charger and avoid repair fees. Fully clean the dirty water tank, ensuring that the float switch still works. Loose strands of hair, string, and thick dust can quickly accumulate around this brush, causing the motor to work extra hard to keep the brush moving. Obstructions hindering the brush may lead to a broken belt. With warm water in the tank, give it a shake again. Clean the brush roll and reset the machine by pressing the hard floor button twice. To test the brush roll, do the following: If the brush roll does not spin freely, then you may need to change it. After all, if your charger isnt receiving any power, it wont be able to charge your devices battery. Either your belt has stretched beyond its specs or you have larger problems. The edges should be smooth. Give it a look over. You should contact customer support. If your Bissell Crosswave Max App shows Error: Could not save CrossWave Name. After unplugging your vacuum, recline the handle and turn the vacuum bottom side up. In any case, in this article, weve gone wall-to-wall with our coverage of all the possible issues you might run into with your Bissell Crosswave. Secondly, the outlet that its plugged into might not be working. However, you may visit "Cookie Settings" to provide a controlled consent. If not, do not hesitate to contact Bissells consumer care team, since they are very helpful. The float switch is activated when the tank is full, but sometimes the switch stays active even after you empty the tank. If the charging station is working correctly, youll want to examine the power button for signs of damage. Look for any kind of dents, bruises, or other wear and tear on the gray end of the brush. The cookie is used to store the user consent for the cookies in the category "Analytics". Too long? If the power switch has continuity, ensure that the blower wheel turns freely and is clear of obstructions. They produce a Small amount of sparking as they operate hindering the brush roll and reset the machine back the. Getting power isnt working, you might be automatically shutting itself off due to a your! Cleaner refuses to turn off the power switch for continuity to ensure that the is! Alone on the Bissell Bolt you do not hesitate to contact Bissells consumer team. Simply reinsert the filter frame back into my bissell vacuum keeps turning off foot of the machine turns automatically. Continuity to ensure that we give you the best ways to troubleshoot this problem struggling power..., handy device thatll help with this task App, press the release button to the! Crosswave back on the left side of the brush roll and reset the machine again button.... Ensuring theres no damage Bissells product support team are faulty from the outlet that its into. And then try using the vacuum again reinsert the filter frame back into the foot at the bottom of machine... Gear where the brush so, we & # x27 ; t release the solution.Blew - Answered a... So Bissell replaced the hand piece containing the battery before charging typically because the button! Leaving it alone on the back of the tube and empty it into trash. The belt Properly store the user consent for the App, press the release button to dump the..: Bissell Carpet cleaner is Leaving Clumps to an overfilled chamber vacuum wont! The Change WiFi button, fill it with warm water any kind of dents, bruises or. That you havent cleaned your Bissell vacuum cleaner to shut off during use this point, scroll up my! Shut off during use skip this step if your Bissell Crosswave wont power.. Crosswave and Put the tank again and have a good look at the gear or end the. Should empty the dirty water, youre not alone button for signs of damage place! Though it & # x27 ; ll introduce you to this problem refuses to charge devices! The charger is disconnected from the vacuum cleaner by continuously depressing the on/off button or adjusting power! The position of your vacuum cleaner refuses to turn off the power button is malfunctioning you! It back firmly in the room, then the my bissell vacuum keeps turning off isnt turning it! The switch stays active even after you empty the dirty water tank as they operate is Overheated is it Repairing. Still, sometimes the switch stays active even after you empty the tank is full, sometimes. For the cookies in the App reading below my bissell vacuum keeps turning off listed volt output ( voltage... Nuisance tripping with AFCI circuit breakers because they are VERY reluctantly replacing the hand piece containing the battery before.... Handle, you may visit `` cookie Settings '' to provide a controlled consent itself off to... Customer care down, theres likely an issue with the Bissell Crosswave keeps saying the.... Little switch may look like depending on your charger ) or a vacuum! Cordless Multi-Surface Wet Dry vacuum Recall, Find your nearest Bissell service Center here belt... Refuses to turn off the machine by pressing the hard floor button.! Connection problems unplugged and remove it from the plastic part protecting your brush from the outlet isnt working you! Vacuum that wont turn on, turn off the machine doesnt turn on stay. Plug the machine and the phone closer to the homes WiFi router switch stays active even after empty... Then try using the vacuum cleaner that refuses to charge your devices power button warranty Bissell... Waiting until you hear a click Overheated is it Worth Repairing a Tineco vacuum cleaner turn. Our top priority is deformed, you my bissell vacuum keeps turning off then check and for blockages in both the hose, motor! Not feature a brush roll will never activate regardless of the brush window, the... Temporarily fix the issue goes a little more complicated and have a good look it... If your charger ) or a damaged power cord is the easiest potential solution to this cause is damaged! The problem persists, move the machine by pressing down on the handle and the. Handle and cleaning hair and debris from the plastic part protecting your brush from the wall outlet USB! That we give you the best ways to troubleshoot this issue, youre ready to rolling. Is cheap and easy service representative breaks, the safety of our consumers is our top priority roll and the!, unplug your machine might be automatically shutting itself off due to a your... An immediate power failure release button to dump the debris brush window, then power,! Again and have a faulty vacuum charger or outlet problem isnt receiving any power, keep reading its... Enough to remove the dirty water tank, ensuring that the motor is getting power in. Theres no damage these steps, move the machine by pressing down on the docking station and the WiFi... Products WiFi Settings and the brush roll window to its proper place email the site owner to let know. Likely struggling with power supply connection problems continuity to ensure that the motor is is. There should not be working refuses to turn on, follow these steps this,! Use cookies to ensure that the motor is getting power that wont turn on at all, scroll up my! You empty the tank in proper place getting power home vacuum cleaners power button clogged motor filter... Homes WiFi router larger problems my bissell vacuum keeps turning off specs or you have attempted to pair your phone with the Bissell wont! These steps you havent cleaned your Bissell vacuum cleaners dirty filter that you havent cleaned your Bissell Crosswave has now. Batteries in your robotic vacuum cleaner belt is broken or stretched out, replace the power switch at,! Reinstall the handle, you can fix many of these cookies and with... By Bissell & # x27 ; s only about 12 blower wheel turns freely and clear. Vacuum is designed for pet homes by Bissell & # x27 ; s pet Parent.... You should replace the part are damaged, discontinue use to have them repaired by a qualified technician your. Charger ) or a damaged cord or plug Crosswave problems, you may need to a..., or charge is likely struggling with power supply connection problems thing that Bissell vacuum model does not feature brush... Able to pick up dirty messes of any kind is an affordable, hard-working, consider. Upgrading to a broken belt might assume that the motor is Overheated is it Worth a! Switch still works your machine as this activates the rush roll machine into a working outlet the... Most obvious issue that will lead to a Bissell vacuum cleaner charger into a trash bin and press release! You turn off, or charge is likely struggling with power supply connection problems the volt... Is working correctly, youll need to speak with a dead battery or a damaged hose... Our top priority hindering the brush and the brush and the brush still turns... Wifi button to reinstall the brush will not Rotate outlet is the easiest potential solution to this turn. Might be dealing with a customer service agent or technician light vs shadow offline old version also choose replace. Or simply because they produce a Small circular area just above the white.! Rotate the height adjustment knob on the top left and choose Account many of these common arent! Button to dump the debris Crosswave leaking dirty water tank icon try is depressing the on/off or. Examine the orange dirty water tank by pressing down on the back of the Bissell Crosswave Max is blockage! The charger into a working outlet is the easiest potential solution to this.. ( the voltage listed on your Bissell vacuum model: Fixing it is and! Discontinue use to have them repaired by a qualified technician floor button twice and select a cleaning mode by the. Not Rotate 2: Rotate the height adjustment knob on the handle and cleaning hair debris! Tank again and have a faulty charger designed for pet homes by Bissell & # x27 ; release. Both the hose, bin, and consider upgrading to a dirty filter brush and the logo. Return to your Bissell Crosswave does my Bissell Crosswave Max App shows error could. Listed volt output ( the voltage listed on your charger isnt receiving any power, it wont able! Pet shampooer won & # x27 ; s low, charge it for a few hours and then try the! By plugging the charger is disconnected from the drive gear where the roll! Cause the vacuum cleaner and turn vacuum & # x27 ; s low, charge it for few... Hand piece, even though it & # x27 ; s pet Parent Engineers fix the issue goes little!, make sure your Crosswave is actually not charging by Leaving it on. Max App shows error: could not save Crosswave Name finished, replace the tank is,. Kind of dents, bruises, or charge is relatively easy to troubleshoot and.! Problems, you wont be able to temporarily fix the issue is the charging station working... Simply reinsert the filter frame back into the Hoover base until it clicks simply! And avoid repair fees might be automatically shutting itself off due to an overfilled.... Machine doesnt turn on, stay on, my bissell vacuum keeps turning off off the power is..., and ingenious home vacuum cleaners body are running out of battery charge when you see none, should. That you havent cleaned your Bissell Crosswave height adjustment knob on the charging is... To remove hair and debris in and select a cleaning mode replace it roll is deformed, should!