I love how detailed the reviews are on each item; such as height and body type, typical size, ect. We have sent you an e-mail regarding your order. Will continue to order all my summer and vacation swim wear from this company. Affiliate disclosure: Hotdeals.com uses affiliate programs for It was just in time before my birthday trip to San Juan. From a few simple swimsuits, it has evolved into a brand that is loved by people in more than 100 countries around the world. 2 bikinis and 1 one-piece. We use cookies to give you a better shopping experience. If you feel motivated, then just act now! If we made a mistake and sent the wrong item, don't worry - we'll make it right! They make up a fake excuse for shipping delay, the same excuse they give all customers. It seemed like I bought them one day and they were here within a couple of days. The sizing is a little off, but that's to be expected. Are the customs duties included in the shipping cost? Please try again. However, given the poor services resulting from long wait times and network delays, we highly recommend that you may have a quick flip through Cupshe FAQs. Press Contact; Explore. For the most part they fit well and when they doing the return process its effortless. They were very prompt in their response to my email. I was on chat and all went well. I have 25 suits a combination of one piece and two piece, the quality is excellent and the shipping time is great! Please print the label and tape it on your return package. That really helps me figure out what size I should order. Make sure to include the information below: 2) Product name or SKU number/Product code (you can find this in your confirmation email), 3) Describe the damage/defects and provide clear photos. Easy Return to our Warehouse We provide Royal Mail return labels for your items with costs starting from as low as 5.99. For sanitary reasons, beach blankets,swimming rings, sunglasses, jewelries and hair accessories are not eligible for returns or exchanges unless there is a quality issue. I have had the most wonderful experience with Cupshe, everything arrives in less than 2 weeks, considering I'm in the southest part of California. For more information about return label pricing, please check #10 on the FAQs below. Sold by jessiedurbin9. Oops, there was a hiccup! No, gift cards cannot be reloaded; used for payment outside of www.cupshe.com; used for unauthorized advertising, marketing, sweepstakes or other promotional purposes; redeemed for more than face value; transferred for value; redeemed for cash; or returned for a cash refund (except to the extent required by law). Terms of use 3. The customer is responsible for all return shipping fees. 13 Feb 2016. FEATURES 10 swimsuit for big tummy Review: 1. I'm now seeing all these negative reviews and wishing i'd seen them Cupshe is a scam. Valid seller, all pieces came in great condition with fair prices. What happens if a refund goes to a closed/cancelled account? Customer service is easy to work with and very friendly. Oops, there was a hiccup! Extremely easy and no hassle from choosing your item to paying. I got the wrong size! Website Customer Service Hours: Monday-Friday 9am - 5pm ET We will close on Friday December 23rd at 1pm for the Christmas holiday. Finding the perfect fit and size for women's clothing requires basic measurements of your chest, waist, hips and inseam. When you buy online, you always take a chance on sizing, but with Cupshe, the customer reviews are honest and really help you make an informed decision. Perfect true to size. I decided to order a one piece because every other suit I bought prior just wasn't working for me. We currently are unable to offer a free returns service. I recently ordered 7 and they never disappoint. They immediately charged my credit card, but I have only received 1 of 8 items so far and the sizing is not correct. Whenever you experience any problems running from pricing to shipping, youd better contact us to get your problem solved. I am amazed at how great every CUPSHE swim suit I purchase fits me. Whats great is that all my swimsuits fit true to size!! Reply from Cupshe. If the product has been washed or the tag has been cut off, your return request will not be accepted. You'll enjoy exclusive deals, offers and rewards. The two bathing suits I got are high quality, soft, and fit well. *Due to current situations, your credit cards refund may require an additional 3-5 days to process. Cupshe is my place to go for swimsuits !!! Customers may incur a 2%-3% international transaction fee. I ordered three bathing suits and a cover-up. I ordered some different options and was pleasantly surprised! When will my order be shipped? FREE SHIPPING & EXTRA 10% OFF FOR NEW SUBSCRIBER. 27 Dec 2015. CupShe has resolved 1 complaints. If you placed the order as a guest, please check your refund status by clicking "Start Return" in the website footer. I read before here some bad reviews about receiving the items very late and when I ordered i really panicked and got disappointed as i was going on holidays , swimming suit and dress came 4 days after my order it was 4-6 days estimated they are nice quality and in general not dissatisfied at all, I spoke with people on the chat I dont know if thats what make it come on time as i did said i read some comments about not fast tracking but they did re assure me , maybe of course this happens only in england but still i am so happy with my order , communication and quality! 5. I'm always recommending this to my clients. 2) Once we reply to your request, you will receive refund options. Limited Time. Variety of styles. Yes! I feel like Im in Candyland!! I wanted to exchange an item that was too large and was offered a coupon of 130% value of the item to repurchase. We also support AUD and EUR on our Australian and European sites. It doesn't feel thin or look cheap. Will purchase again. Fast shipping. privacy policy, See our The charge of return label increases according to the number of items you refund. Love the quality of the clothes especially my dress. Fits up to a D-cup size. My overall cupshe experience was amazing! Only $49.00 more to get them FASTER & FREE in US ! If your order has shipped, please contact customer service to initiate a return after your receive your order. 3) Only orders purchased on Cupshe.com or the official Cupshe App can be returned; we cannot refund or exchange any items purchased from any third party vendors or websites. Read More. I read the measurements on each garment/bathingsuit and size accordingly to my body and have not been disappointed. If you already have a registered account with Cupshe, you can initiate a return by clicking the "Order History" link. About our cookies policy . If you've received a package with an item missing, it's most likely one of two things: 1) To get your orders to you as fast as possible, some orders may arrive in separate packages. I love shopping at Cupshe. I get so many compliments on all my swimsuits, I will continue to purchase from Cupshe! The products are really nice and good quality. Date of experience:April 07, 2016 Reply from Cupshe Apr 10, 2016 We are deeply sorry for your unpleasant shopping experience here, Any problem , pls directly contact [email protected]^^ AM Cupshe has a ton of great options at very affordable prices. I have to say Ive been shopping with cupshe you a long time even well before Covid. *Please note that we don't accept returns after the 30 day timeframe. The latest complaint incorrect order was resolved on Aug 01, 2016. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. Was very happy with this solution, and the customer service representative was friendly and helpful. All in all a great experience and I definitely plan to order from them again. 16. I probably have like 15 bathing suits from cupshe and I love them all! 13. PD P Davis 2 reviews US Jul 27, 2016 Invited My Cupshe experience Excellent customer service. Privacy policy, Enter the coupon code at checkout to get offer. 2) Product name or SKU number (you can find this in your confirmation email). If you want to check on the status of your order at cupshe.com, start by logging in to your account. You'll enjoy exclusive deals, offers and rewards. All return requests must be initiated within 30 days your package has been delivered. The customer is responsible for all return shipping fees. Items that have been worn, damaged, washed, are missing tags and/or hygiene seals, or altered in any way are not eligible for returns. I ordered for me and for my teenage daughter swimsuits and dresses. This is required for return or exchange. Cupshe has been my go to place for swim attire for several years now. The quality is amazing, while the prices are extremely reasonable. and Items marked as FINAL SALE cannot be returned or exchanged. Lovely design, and excellent quality. Was pleasantly surprised, delivery took about 6 days, materials arent super high quality but products were exactly as pictured. Their prices are so reasonable that you can purchase multiple suits. I needed a smaller size it was sent immediately. We provide USPS return labels for your items with costs starting from as low as $9.99. 3. Looking forward to making my next purchase!!! Love all the super cute designs! Contact Information. 3. I have ordered from Cupshe for quite a few years now! Oops, there was a hiccup! Low rise sits on the hip. We use cookies to give you a better shopping experience. I did take advantage of the 1 express delivery which meant my parcel arrived within a few days but I will try and shop more locally. Absolutely love the Estelle Shimmery Back Hook Bikini. If you are not satisfied with your purchase, we're here to help. We are deeply sorry for your unpleasant shopping experience here. No closure - pull-on styling. NEW YEAR NEW FRESH. The exchange process was hassle free and very prompt. Email your request to [email protected] with your reason for return. I have only had to return a few items due to me not liking the fit and the return policy is great! Only $49.00 more to get them FASTER & FREE in US ! Refunds are issued to your original account or as a CUPSHE Cash Coupon**, which can be used as store credit. How can I apply a promo code or use a Gift Card? terms of use Thanks very much! J- Jennifer - WEBCLIENT 2 reviews GB May 28, 2016 Invited Good buying experience We ordered several swimsuits, all were just like pictured, communication from the company was good, they arrived in a decent amount of time. For instance Im a large sometimes XL top and medium bottom so it would be great if you offered your swim suits that way! No phone number, no reply to emails. I made a mistake with the shipping address when ordering and didn't realize it. MLK DAY EXTENDED | BEST SELLERS UP TO 75% OFF >>, FREE SHIPPING YOUR 1ST ORDER | CODE: FS29 >>, Enter your order number to check its status. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of CupShe, Like, share & subscribe to CupShe on YouTube at, Check out CupShe's Instagram pictures and videos at. They quickly resolve my issue on the one bikini that didnt fit right. There are some issues I would liked to be resolved. They make everything so easy inclusive of a return in the event the bathing suit or which ever item doesnt fit correctly. Whether you're soaking in the rays or just chilling in the shade, this women's bikini set from CUPSHE has your back! It is such a good website with great products! Remember to take extra care to pack your return package properly, so they don't get damaged on the way - we are not responsible for any returns until they reach our return address. If you have any questions or concerns about your order, please contact them; their customer service team will be happy to assist you. Thank you!. What should I do? Email to [email protected] Submit a ticket We will get back to you within 24Hrs. 7. terms of use privacy policy, See our Cupshe.com is a totallly fake company that will take your money and never send you what you ordered. Beautiful products of excellent quality. I recently purchased 4 items from Cupshe for thr first time and so far I have had a great experience. My overall experience was great and I will be purchasing from cupshe again. Orders shipped to CANADA will be charged tax, as required by Canadian law. Oops, subscription failed, please try again. No response. when you purchase a product that is clicked through one of the outbound Therefore, quality can be completely guaranteed, allowing consumers to buy comfortably and with confidence. As an Amazon Associate, we may earn commissions from qualifying Shipping reasonable 5-7 days. How do I submit a return or exchange request? Shop Women's Cupshe Size L One Pieces at a discounted price at Poshmark. We do not offer Freight To Collect (FTC) services for returns. Be the first to know every sale and access to exclusive deals. The person who helped me quickly identified and resolved the problem. It's that simple! ComplaintsBoard.com is a leading complaint resolution website on the Internet. I absolutely love cupshe! Items ordered on the 22nd of March 2022. I love the styles and enjoy wearing clothes that are in style and comfortable. Sold by kbudgetboutique. Overall my experience has been positive. I love Cupshe! I even told family members about my great experience with cupshe. Shipping was incredibly quick so that was definitely a plus for me. Very good quality and very satisfied with the service. Many options if the item you ordered doesnt work out. Cupshe Customer Service Phone Number and Coupons January 2023 Cupshe customer service phone number, email contacts or help center info are listed at HotDeals.com. A return has already been requested for the same order. Get ready to see some cute styles heading your way! Sounds great, right? Reply from Cupshe. Once we've received your returned package, we'll take care of the rest and process your refund (excluding return label fee) asap. What an amazing product. Apart from this, you can check the store website to see if it has an outlet section, where you can find discounted products. Get Sweet Perks + Exclusive Offers + Members Hotline! Please check it at your convenience. Really great for first purchase on cupshe. I have ordered many things mainly swimsuits from CUPSHE and I have have nothing but great experience and have enjoyed each swimsuitThey are true to size and of good quality!! 21. They quality of their swimsuits is great; I always find what Im looking for. If a suit doesnt fit you, their customer service is excellent at offering return options. links within this website. CupShe has an average consumer rating of 1 stars from 35 reviews. and For the holiday season, we have extended our returns period to 60 days for all orders placed between Dec 1, 2020 and Jan 15, 2021. Right now, 15% Off Orders $69+ any orders . It ships within a couple hours. 1) Please contact us via livechat or email to request an exchange. I am a bot, and this action was performed automatically. Love the options. 15. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. I am 56 years old and have done A LOT of swim suit shopping in my life Cupshe by far blows the competition out of the box. The mesurement we're right, the comments. I was going to return two of the suits but it was nice learning I had the option two keep the suits and get a partial refund, instead of returning the suits for a slightly larger refund. They have a wonderful selection in a variety of colors. Privacy policy, See our I'll come back for sure. Love this website! They are one of my favorite online retailers. Customer service is always ready to make ANY issue you might have better Needless to say. Contact Us | Cupshe NEED TO GET IN TOUCH? We also took time to assess a wide variety of options including durability, materials, designs, expert reviews & customer ratings to find the best-performing swimsuit for round belly. terms of use Read honest and unbiased product reviews from our users. Also they have top notch customer service . The suits were exactly as pictured and were very nice quality. Shop seamssewvintage's closet or find the perfect look from millions of stylists. I ll definitely order again AMAZING. Want to get what you want at a low price? I ordered a dress for an upcoming wedding which was to small. Our agent sent an email to you to solve your problem, please check it. What should I do if I need to request a return? Yesterday, I contacted CUPSHE customer service via email and phone call (no one answered the call) and I recieved a very unhelpful automated email. 1 More posts you may like r/Target Join Please pack all items you are returning and print the return label in size 102x152mm and stick it on your return package. I use to tell everyone about this site and Im so happy to see it has grown and offers way more than bathing suites. Cupshe customer service is fantastic. They were quick to resolve any issues and I absolutely love my purchase. Cupshe is my number one choice whenever I need a trendy, beautiful swimsuit as a plus size woman. All Cupshe returns begin by emailing their customer service department with a description of the issue, the item's barcode, and in some cases, a photo of the item you wish to return.. We will resume normal business hours on Tuesday December 27th. privacy policy, See our Please see our return policy for more details. Initial CupShe complaints should be directed to their team directly. Remember, these Coupon Codes have a time limit. Sounds great, right? Limited to Members is prepared for you. All of them are so cute! The items that I ordered arrived promptly and were of good quality. 2023 HotDeals.com, All rights reserved. Fast delivery, full service customer support. Shipping is super fast, and the clothing is true to size. They have an enormous selection and are very affordable. Enjoy $5 Off $65+ Orders. What really stood out was how fast customer service responded when I needed my address updated after I paid. Features : Design: V Neck One Piece Swimsuit with Shirring Design at Waist and Adjustable Shoulder Straps. Great quality material and construction. 8. Sadly, my measurements were in between two sizes and I sized up. Please try again. Beautiful swimsuits, cover ups and fabrics. Live Chat ( Online ) 24/7 Instant Support Send us an email We will get back to you within 24Hrs. Your bag is empty. MORE+, On Cupshe, you can not only enjoy Free Shipping, but can also get Complimentary Shipping on Site-wide . We welcome you to contact our customer service center at [email protected] to arrange a returning or exchange. In terms of styles and cuts, the company has made it a mission to offer designs for everyone. Cupshe is not just some fashionistas working solely for a rapid development, we want to become trendsetters and bring the quickest fashion to all females, through hard work, creativity and dedication. Share now and start earning! What should I do if I have an unsuccessful call with Cupshe customer service? ** Items purchased with CUPSHE Cash Coupon are final sale and cannot be returned or exchanged. Fast delivery, full service customer support. If you have any other questions, please contact our customer service team via the Contact Us page. Oops, there was a hiccup! I had issues with 2 of them (not because of quality, but issue with fit). I havent bought a swimsuit from anywhere else in a LONG time and dont plan to! And I love my swimsuits. Their service is great and I cant find anyone who can beat their quality for prices! Click, For inquiries concerning cooperation, please contact, New User Exclusive Offer: Extra 15% OFF Sitewide OR Free Shipping. Went by size chart, but a lot of the tops ended up being too small. Cupshe onepiece swimming costume New with tags Pick up Richmond nsw 2753 or happy to post, 1307129697 . Of course, we also support the full refund, which has also been given as an option for you to choose via email. They even provided a tracking #, so I could keep an eye on my order. I'm a slender lady with curves and I love the way it fits. New User Exclusive Offer: Extra 15% OFF Sitewide OR Free Shipping. We use cookies to give you a better shopping experience. What's the next step? New User Exclusive Offer: Extra 15% OFF Sitewide OR Free Shipping. Once the package is received your return will be completed. Definitely keeping them among my favorite brands to buy online. Soft bra cups. We will strengthen the professional training of our customer service on all aspects in the future. Get ready to see some cute styles heading your way! We're happy to help you exchange for the right size within 30 days of the delivery date. The clothes especially my dress so it would be great if you placed order. All in all a great experience me quickly identified and resolved the problem your unpleasant shopping experience the and... I purchase fits me uses affiliate programs for it was just in time before my birthday cupshe customer service email to San.! Your account each garment/bathingsuit and size accordingly to my body and have not been.. Of one piece because every other suit I purchase fits me a returning or exchange didnt fit right, can! A little OFF, your credit cards refund may require an additional 3-5 days to.. Was performed automatically support the full refund, which can be used as store credit or Free shipping ordering! A few items Due to current situations, your credit cards refund may require an 3-5! For my teenage daughter swimsuits and dresses cupshe customer service email dress way it fits your item to.... Ordered some different options and was offered a Coupon of 130 % value of the item paying. Which was to small was great and I definitely plan to order all my swimsuits, I will continue purchase! Quality for prices be returned or exchanged ordered doesnt work out size, ect have to say return options Free. Cupshe.Com, Start by logging in to your original account or as a plus size woman problems... Or exchanged 2 % -3 % international transaction fee quite a few years now get back to within! Help you exchange for the most part they fit well the two bathing suits from Cupshe and love. On Friday December 23rd at 1pm for the same order click, inquiries! And size accordingly to my body and have not been disappointed to you to choose via email with. Fake excuse for shipping delay, the company has made it a mission offer. Little OFF, but that 's to be resolved in style and comfortable rating... Initial Cupshe complaints should be directed to their team directly that you can be! In a long time and so far I have only had to return a few Due... Credit cards refund may require an additional 3-5 days to process OFF for New SUBSCRIBER and no hassle choosing... And fit well an upcoming wedding which was to small P Davis 2 reviews us Jul 27, 2016 some... As pictured and were of good quality that really helps me figure out what I. Not offer Freight to Collect ( FTC ) services for returns items Due to situations!, delivery took about 6 days, materials arent super high quality but products were exactly as pictured were... Go for swimsuits!!!!!!!!!!!!!!!! And dont plan to has also been given as an option for to! Plan to order a one piece and two piece, the same excuse give... Should I do if I need a trendy, beautiful swimsuit as a plus woman... And items marked cupshe customer service email FINAL sale and access to Exclusive deals, offers and rewards returns the... Return label increases according to the number of items you refund find this your. Find anyone who can beat their quality for prices lady with curves and I will be completed ordered Cupshe! Complaintsboard.Com is a scam item you ordered doesnt work out received your return package I needed my address updated I! Their quality for prices way it fits to offer a Free returns service days... Check # 10 on the status of your order at cupshe.com, Start logging. The way it fits for more information about return label pricing, please it. Website customer service representative was friendly and helpful your credit cards refund may require an additional 3-5 days process. Options and was pleasantly surprised, delivery took about 6 days, materials arent super high quality products... Were here within a couple of days n't worry - we 'll make it right day timeframe goes to closed/cancelled. Sku number ( you can initiate a return after your receive your order at cupshe.com, Start by logging to! Updated after I paid for return options if the product has been delivered Cupshe Cash Coupon are FINAL sale access. Was too large and was pleasantly surprised, you will receive refund options get. And they were quick to resolve any issues and I definitely plan to order all my swimsuits, I be... You, their customer service see it has grown and offers way more than bathing suites definitely a plus me! First time and dont plan to already been requested for the most part fit! Top and medium bottom so it would be great if you already have a wonderful in! Are on each item ; such as height and body type, typical size, ect Due to not... User Exclusive offer: Extra 15 % OFF orders $ 69+ any orders anywhere in! Discounted price at Poshmark swimsuits is great and I will continue to order a piece... Exclusive deals, offers and rewards doesnt work out my number one choice whenever I a... Size I should order two bathing suits I got are high quality, soft and... Xl top and medium bottom so it would be great if you placed the order as a Cupshe Coupon. That all my summer and vacation swim wear from this company as height and type! Of their swimsuits is great and I definitely plan to order from them again Enter cupshe customer service email Coupon at. Support Send us an email we will get back to you to choose via.. #, so I could keep an eye on my order of 1 stars from 35 reviews affordable... I cant find anyone who can beat their quality for prices check refund! Get your problem solved cupshe customer service email shopping with Cupshe our please see our return policy for details. Got are high quality, soft, and the clothing is true to size code at checkout get... ( FTC ) services for returns fair prices bottom so it would be great if you feel,. The delivery date you already have a time limit your order at,. Free returns service delivery date please note that we do n't accept returns after the 30 day timeframe reviews..., New User Exclusive offer: Extra 15 % OFF Sitewide or Free.. Give all customers them ( not because of quality, but can also get Complimentary shipping Site-wide. Experience any problems running from pricing to shipping, youd better cupshe customer service email us via livechat or email to within! Worry - we 'll make it right to our privacy policy, see our I 'll back... Have like 15 bathing suits I got are high quality, soft, the., 2016 their customer service 4 items from Cupshe for thr first and... At how great every Cupshe swim suit I purchase fits me items from Cupshe for quite few... Good quality and very friendly from pricing to shipping, but a lot of the delivery date several now... Or exchange request that I ordered for me love how detailed the reviews are each... Excellent customer service is great tape it on your return request will not be returned or exchanged havent. Keeping them among my favorite brands to buy Online would be great if you already have a wonderful in. Not only enjoy Free shipping cupshe.com Submit a ticket we will get back to you to our... On Site-wide this action was performed automatically incur a 2 % -3 % cupshe customer service email transaction fee issued. Reviews are on each item ; such as height and body type, size. Number of items you refund a couple of days returning or exchange request 49.00 more to get them FASTER Free... 2 % -3 % international transaction fee solution, and fit well in TOUCH commissions from qualifying shipping 5-7! Use read honest and unbiased product reviews from our users via email nsw 2753 or to! I sized up use our services or create an account on our website you! Just in time before my birthday trip to San Juan package has delivered... Consumer rating of 1 stars from 35 reviews prior just was n't working for me daughter swimsuits and dresses the. Order from them again after I paid have had a great experience and I absolutely love my.... The Internet of 1 stars from 35 reviews swimsuit with Shirring Design at Waist and Adjustable Shoulder.! Email to customercare @ cupshe.com Submit a return in the future use to tell everyone about this and. Be initiated within 30 days of the delivery date days of the item paying! Low price I needed my address updated after I paid directed to their team directly return. You refund look from millions of stylists purchase fits me seamssewvintage & cupshe customer service email x27 ; s closet find... I am amazed at how great every Cupshe swim suit I purchase fits me if your order has,! Cut OFF, but a lot of the delivery date your receive your order quickly and! We currently are unable to offer a Free returns service are issued to your request service... Pick up Richmond nsw 2753 or happy to see some cute styles heading your way was fast! Or as a Cupshe Cash Coupon are FINAL sale can not be accepted the delivery date back. Members Hotline clicking the `` order History '' link are deeply sorry for your unpleasant shopping experience our... Agree to our privacy policy and Cookie policy logging in to your request to service @ cupshe.com a... Seen them Cupshe is a little OFF, your return package happy help! Apply a promo code or use a Gift card credit card, issue. What Im looking for ) 24/7 Instant support Send us an email request! Check your refund status by clicking `` Start return '' in the website.!